Quality Assurance - Angelina County & Cities Health District

Quality Assurance

Angelina County & Cities Health District strives to provide the highest level of public health care, and we are continuously looking for ways to better serve our community and clients. To ensure our team is meeting your expectations, we have initiated a quality assurance program that requests direct feedback from clients. Results are listed below.

If you would like to provide your own feedback, please call (936) 632-1139 or send us a message through the contact form at the bottom of this page.

December 2025
> 96.25% average patient satisfaction
> 21 surveys submitted

Patient satisfaction survey results from the month of December 2025 show a 96.25% approval rating.

November 2025
> 98% average patient satisfaction
> 116 surveys submitted

Patient satisfaction survey results from the month of November 2025 show a 98% approval rating.

Contact ACCHD

503 Hill Street
Lufkin, TX
(936) 632-1139
ACCHD Office Hours
Monday-Thursday, 7:30 a.m. to 5:30 p.m.
Immunization Hours
Monday-Thursday, 7:30 a.m. to 4:00 p.m.

Contact WIC

205 Shands Drive
Lufkin, Texas
(936) 637-7242
WIC Office Hours
Monday-Thursday, 7:00 a.m. to 5:30 p.m.
After-Hours Breastfeeding Support
(936) 219-5550

Please arrive 45 minutes before closing to ensure time for processing for needed services.

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